Privacy Policy

1. Who We Are

This website (www.buildconnect.uk) is operated by BuildConnect UK, a lead generation platform that connects homeowners with vetted building contractors in the United Kingdom.

We take your privacy seriously and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect

We may collect and process the following personal information:

Full name

Email address

Phone number

Project address or postcode

Project details (type, timeline, budget)

IP address and browsing data (for analytics and site performance)

3. How We Use Your Data

We use your information to:

Connect you with up to four relevant, vetted builders in your area

Coordinate quotes and site visit scheduling

Send updates or communications related to your enquiry

Improve our website and services through analytics

We may also contact you to request feedback or follow up on your experience.

4. Lawful Basis for Processing

We process your data based on:

Consent – when you submit your information through our forms

Legitimate Interest – to provide and improve our service

5. Sharing Your Information

Your information may be shared with:

Selected third-party builders in your area who have agreed to our terms

Service providers (such as email platforms or analytics tools) under strict data protection agreements

We never sell your data to third parties.

6. Data Retention

We keep your data only as long as necessary for the purposes listed above, typically up to 12 months unless otherwise required for legal or accounting purposes.

7. Your Rights

You have the right to:

Access, correct, or delete your personal data

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:
📧 [info@buildconnect.uk]

8. Cookies

This website uses cookies to enhance user experience and collect anonymous usage data. You may disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.